Shipping Policy

UBliss (“we” and “us”) is the operator of (ubliss.in). By placing an order through this Website, you will agree to the terms below. These are provided to ensure both parties know and agree upon this arrangement to mutually protect and set expectations for our service.

GENERAL

We try to maintain accurate stock counts of all products on our website. However, in rare cases of a stock discrepancy, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the product you selected, a different variable ( subject to availability), a different product of same or greater value or store credit of the billed amount.

SHIPPING, ORDER AND DELIVERY INFORMATION

  • All orders placed with UBliss are shipped from our registered office in Noida, India.
    Ground Floor, Plot No. 4 & 5, Logix Park, Sector 16, Noida, Gautam buddha Nagar, Uttar Pradesh, 201301
  • UBliss offers only national shipping on all products. The shipping is calculated as per the location the order is being placed from and an estimated amount is shown while checking out.
  • As soon you place your order with UBliss, you will receive a confirmation email. Orders are dispatched from our warehouse in Noida, India and will reach you within 5-7 days of placing the order in case of domestic orders. UBliss tries to ensure that orders reach you in the same stipulated time, however, does not guarantee as such.
  •  As soon as your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on the website of the relevant courier company.
  • The customer must provide full and valid address and contact details. UBliss can’t and won’t be held responsible for the loss of shipment due to incorrect address details.
  • Deliveries by our delivery partners will take place on weekdays from Monday to Friday. Our warehouse operates on Mon – Sat during standard business hours, except on national holidays at which time the warehouse will be closed. In such instances, we’ll take steps to ensure shipment delays will be kept to a minimum.
  • All deliveries will be attempted 2 times, in case of the customer’s inability to receive the package the first time. The order is returned to UBliss if the order isn’t received by the customer on the 2nd time and additional fees would be charged for further shipping attempts. Please email us at support@ubliss.in in such cases.
  • Any delay and/or extension in delivery time caused by the courier company carrying your package is their responsibility. UBliss will attempt to fast track the delivery in case of delays, however, won’t and can’t be held liable for such after we’ve dispatched the item from our end.
  • In instances of receival of a damaged-in-transit package, please write us a mail at support@ubliss.in. UBliss’ support team will work with you to give you a solution to the issue.